Before contacting us, please read the following:
When contacting us, please attach a picture or pdf of the receipt or the confirmation e-mail received upon purchase
(including day of purchase and name of product).
The guarantee doesn’t cover free repair or compensation if the receipt is not attached.
The guarantee doesn’t cover free repair or compensation one month after the purchase.
Day of purchaseRequired
Please describe the defect
1. Check the product and explain in what condition it is.
2. Make a list of the parts checking on the instructions leaflet.
3. If the product is defective, it is very important to attach a picture of the defective product.